Terms & Conditions
Welcome to “Nuclei" (the “Platform”). The content of the Platform is the property of Nuclei Technologies, Unipessoal Lda (the “Company” or “Us” or “We” or “Our”) based out of Rua Quinta da Lobita 65, 3A, 2775-621 Carcavelos, Lisbon, Portugal. We can be reached at help@gonuclei.com.
Your use of the Platform and the Services (as defined below) is governed by the following terms and conditions (“Terms of Use”). If you do not agree to these Terms of Use, you cannot use the Platform.
For EU consumer purchases made via the Platform, the Company sells all travel services (including flights, accommodation and, if applicable, packages) and digital gift cards as principal and merchant-of-record. We are your contractual counterparty for each purchase and collect payment in our own name and for our own account. We do not receive or hold client funds on behalf of any third party the above.
Policy Objective
By using the Platform, you signify your agreement to these Terms of Use as well as the Company’s Privacy Policy which is hereby incorporated by reference herein. These Terms of Use set out the legally binding terms of the Services as well as the terms of use of the Platform.
For the purpose of these Terms of Use, wherever the context so requires, “you” or “your” shall mean any natural or legal person who visits the Platform and/or transacts business on the Platform and / or uses the Services by providing registration information on our respective partner’s Platform.
These Terms of Use along with the Company’s privacy policy extend to users who visit the Platform but do not avail the Services or transact on the Platform as well as users who are registered and are authorized by the Platform to transact business or purchase the Services on the Platform. We reserve the right to modify or terminate any portion of the Platform or the Services offered by Us for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of any changes. Nothing in these Terms of Use should be construed to confer any rights to any third-party beneficiaries.
Pre‑Contract Information (Mandatory EU Consumer Disclosures)
Before finalizing a purchase, consumers will be provided with:
· The contact information of the service provider
· Main characteristics of the selected Service.
· Total price including all taxes and fees (no hidden charges);
· Payment methods available.
· Delivery method for confirmations, tickets, or gift cards.
· Contract duration or fulfilment timelines.
· Applicable cancellation and refund conditions.
· Whether a right of withdrawal applies (and exceptions);
· Complaint and customer support channels; and
· Any additional travel‑specific disclosures required under local laws.
These disclosures are made in English and, where required, in German, Polish, or Czech or any other language.
Scope of Services
Nuclei offers the following Services as Merchant of Record:
· Passenger air transport bookings (flight tickets);
· Accommodation reservations (hotels, stays);
· Other travel‑related services like cruises etc. and
· Digital gift cards and vouchers for products and services.
Nuclei sells these Services directly to consumers. These products are sold independently and not as a package. The Services are performed by independent suppliers (the “Independent Suppliers”) (e.g. airlines, hotels, gift card issuers) and Nuclei’s role is limited to contracting, payment collecting, invoicing and processing withdrawals/refunds as required by law. The Platform can be utilised by You to procure Direct Services provided by Us. Certain services categorized as Direct Services are directly provided by Us and we control all the transactions in relation to Direct Services.
The commercial/contractual terms regulating the provision of Direct Services are provided by Us. The commercial/contractual terms include without limitation, price, payment methods, payment terms, date, period and mode of delivery (if applicable), warranties related to products and services and after-sales services related to any of the Direct Services.
Right of Withdrawal
Travel Services (Flights, Accommodation, Dated Travel)
Under EU law, the statutory 14‑day right of withdrawal does not apply to:
· Passenger transport services; or
· Accommodation and travel services provided on a specific date or period.
This means that once you purchase a dated travel service, it is non-refundable unless specified otherwise during the purchase. Any cancellation or refund rights are governed by the commercial terms displayed before you proceed to checkout.
Gift Cards / Digital Vouchers
Consumers may withdraw from the purchase of an unused digital gift card within 14 days unless:
· The consumer explicitly requested immediate delivery; and
· Acknowledged the loss of the withdrawal right before payment.
Once a digital gift card has been redeemed, the withdrawal right no longer applies.
Pricing and Product Availability
We will display on the Platform, information on price and availability of the Direct Services provided by Us. The information available on the Platform is displayed by Us in an ‘as is’ and ‘as available’ form. For any order placed by You, the price shall be the price prevailing at the date on which the order is placed. The prices listed on the Platform are not negotiable.
Despite the best efforts of the Company, such information on the price and availability of the Direct Services may be inaccurately displayed on the Platform. The Company reserves the right to correct any and all errors when they do occur, and the Company does not honour inaccurate or erroneous prices. The prices on the Platform are also subject to change without notice. The price shown on the Platform is the final price, inclusive of all taxes/fees. Optional extras are never pre-selected but can be added as needed. Any scarcity or discount claims are intended to be based on verifiable data and we do not intend to use interfaces that mislead or hinder your rights.
Payment
Payments may be made using the payment methods displayed at checkout, including credit cards, debit cards, bank transfers, digital wallets, or other payment options made available on the Platform. All payments are collected by Nuclei Technologies, Unipessoal Lda, acting as Merchant-of-Record, and are processed securely through licensed payment service providers in accordance with applicable EU payment regulations.
Strong Customer Authentication (SCA) may be required for certain transactions under PSD2. The price shown at the time of payment is the final price payable by the user, inclusive of all applicable taxes and fees.
Nuclei reserves the right to decline or cancel a transaction where payment cannot be authorised, where fraud is suspected, or where the payment instrument is invalid or restricted.
Transparent Pricing
· Prices shown are final, displayed on an “all‑inclusive” basis (with all taxes/fees included);
· Optional add‑ons are never pre‑selected;
· Availability is subject to Independent Suppliers confirmation; and
· Any discounts are intended to be based on verifiable data, and we do not intend to use interfaces that mislead or hinder your rights
Payment Collection
All payments are made to and received solely by Nuclei Technologies, Unipessoal Lda. You pay the Company the amounts due for your purchase. We use licensed payment service providers to process card and alternative payments, including strong customer authentication where required. Funds received are owed to the Company as consideration for our own supplies; we do not hold or transfer client monies on behalf of third parties. Refunds are paid to the original payment method where technically possible.
Chargebacks
General Principles
A chargeback is a request initiated by the cardholder to their issuing bank to reverse a completed transaction. Chargebacks are processed in accordance with applicable card scheme rules (Visa, Mastercard, Amex, and local schemes). Where scheme rules classify a transaction as validly authorised and fulfilled, Nuclei will contest the chargeback.
Customers are strongly encouraged to contact our support team at help@gonuclei.com before initiating any chargeback request. This allows Nuclei to address issues promptly directly with customers.
Where Strong Customer Authentication (SCA) has been successfully applied (such as 3‑D Secure verification), the consumer’s issuing bank is responsible for unauthorised payment claims unless there is evidence of fraud or gross negligence by the consumer.
Chargebacks for Gift Cards
Once a digital gift card or voucher has been delivered and verified as active or redeemed, the transaction is considered final and non-reversible.
A chargeback will not be accepted where:
· The product was successfully delivered (delivery is deemed complete once the Platform generates a server-side delivery confirmation);
· Redemption logs confirm the voucher was activated or redeemed by the customer or recipient;
· The user provided incorrect delivery details;
· The voucher has expired; or
· The voucher was partially used or balance was consumed.
In the event of non-delivery or invalid codes, customers must first contact Nuclei. Nuclei may reissue the voucher, liaise with the Independent Suppliers, or process a refund before any chargeback becomes necessary.
Nuclei may provide voucher redemption logs, delivery records, and Independent Supplier’s confirmations as evidence when contesting a chargeback.
Chargebacks for Travel Products
Most travel bookings (including flights and dated accommodation) are non-refundable according to Independent Supplier’s fare rules. A chargeback may only be considered valid if:
· The booking failed to confirm due to a technical or payment gateway error, but the payment was captured; or
· The Independent Supplier cancelled the booking, and Nuclei did not process the applicable refund within the stated timeframe.
A chargeback cannot be used to bypass or override:
· Non-refundable fare rules; or
· Restrictions, penalties, or cancellation policies imposed by Independent Suppliers.
If a chargeback is initiated while Nuclei is already processing a refund or resolving a dispute, Nuclei reserves the right to contest the claim using documentation such as booking confirmations, Independent Supplier correspondence, GDS/API logs, and transactional evidence.
Users who receive a refund from Nuclei and subsequently file a chargeback for the same transaction may be required to repay the duplicate amount.
Repeated, abusive, or fraudulent chargeback activity may result in account suspension and termination of access to the Platform.
Recovery of Costs for Invalid or Fraudulent Chargebacks
Where a chargeback is determined to be invalid, abusive, or fraudulent under applicable card scheme rules, Nuclei reserves the right to recover the full costs incurred in defending or responding to the dispute. These costs may include, without limitation:
· Card scheme dispute fees and representment charges.
· Administrative and processing costs imposed by PSPs.
· Internal administrative time and dispute-handling costs;
· penalty and reissuance fees
· Costs of legal advice, where reasonably incurred;
· Any penalties or additional monitoring fees imposed by card schemes or payment processors.
Nuclei may recover such costs by recharging the original payment method, deducting from future refunds, or issuing an invoice to the customer, to the extent permitted under applicable law.
Delivery
Delivery of the Direct Services may be dependent on third party service providers or sub-contractors engaged by Us. We will ensure that the Direct Services provided by Us are provided to You without any delay, but We do not warrant the delivery of the Services without any delay.
General terms and conditions applicable to all users of the Platform.
Access
You are responsible for maintaining the confidentiality of your account and password and for restricting and preventing unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password.
You represent and warrant that you are at least 18 (Eighteen) years old and all information you submit is true, accurate and complete while registering the account on Platform. If you are a minor i.e. under the age of 18 (Eighteen) years, you shall not transact on or use the Platform. As a minor if you wish to use or transact on the Platform, such use or transaction may be made by your legal guardian or parents.
The Company will endeavor to ensure that access to and availability of the Platform remains uninterrupted and error free. However, access to the Platform may occasionally be suspended or restricted to allow for repairs, maintenance, or for the introduction of new facilities and services.
Cookie Policy: A cookie is a small text file that we place on your mobile device to enable various features of the Platform. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a "cookie", you thereby agree to our use of any personal information collected by us using that Cookie.
Limited Licence for Access
We grant you a limited licence to access and make personal use of the Platform, but not to download (other than page caching) or to modify it (or any portion thereof), except with prior written consent of the Company and / or its affiliates, as may be applicable.
This licence does not include any resale or commercial use of the Platform or its contents; any derivative use of the Platform or its contents, any downloading or copying of account information for the benefit of another seller, or any use of data mining, robots, or similar data gathering and extraction tools is prohibited.
The Platform or any portion thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without Our prior written consent.
You will not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company and its affiliates without their prior written consent. You will not use any meta tags or any other "hidden text" utilizing the Company’s or its affiliates' names or trademarks without the prior written consent of the Company and / or its affiliates, as may be applicable. Any unauthorized use will terminate the permission or license granted by the Company and / or its affiliates, as may be applicable.
You will not use any logo or other proprietary graphic or trademark of the Company/ Platform as part of the link without prior written consent of the Company and / or its affiliates, as may be applicable.
You shall not use the Platform in any way that causes or may be likely to cause damage or impairment to the Platform or in any manner harms the Company or any other person or entity (as determined by the Company in its sole discretion) or interrupt free access to it in any way. You are solely responsible for the UGC that you post on the Platform.
Representations and Warranties
You hereby represent and warrant that:
- you shall not use the Platform to host, display, upload, post, submit, distribute, modify, publish, transmit, update or share any information that:
a. belongs to another person and to which you do not have any right;
b. is grossly harmful, harassing, blasphemous defamatory obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
c. harms minors in any way;
d. infringes any patent, trademark, copyright or other proprietary rights;
e. infringes upon any third party’s right of privacy, personality or endorsement;
f. violates these Terms of Use or any applicable law for the time being in force including, but not limited to, those governing false advertising, consumer protection and safety, discrimination, terror and hate speech;
g. advertises or promotes anything including personal or commercial sites/Platforms.
h. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
i. impersonates another person;
j. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the Platform and/or the Services or any connected network or any computer resource, or otherwise interferes with any entity’s use or enjoyment of the Platform and/or the Services; and
k. threatens the unity, integrity, defence, security friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insults any other nation.
This is a non-exhaustive list which should be used as a guide on what you must not post on the Platform or transmit to other users. - You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the internet.
- You will not delete or modify any content of the Platform and/or Services including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
- You have not received any notice from any third party or any governmental authority and no litigation is pending against you in any court of law, which prevents you from accessing the Platform and/or availing the Services.
- You are legally authorised to view and access the Platform and avail the Services.
Usage of promo code by the Company
We have the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Platform. We can at any time ask you for the proof of having received the promo code. Promo codes can be used only on specific orders as deemed fit by Us. Promo codes, at the Our discretion, are applicable on certain items, on specific orders, or on specific dates and occasions. Promo codes cannot be clubbed with any other special offer running on the Platform. For a payment received after the expiry of the promo code the discount will not be applicable on that order.
Definitions
“Platform” shall mean the Mobile or web Platform, gonuclei.com which provides personal assistance to users through a technology-based interface connecting experts/sellers and consumers of products and services.
“Customer” shall mean a person who has an account on the Platform.
Intellectual Property
Copyright and Database Rights
All content included on the Platform, such as photographs, text, graphics, logos, button icons, images and software, is the exclusive property of the Company, its affiliates or its Suppliers.
The compilation of all content on the Platform is the exclusive property of the Company or the respective Sellers.
All software used on the Platform is the property of the Company or its software suppliers. You shall not systematically extract and/or re-utilize parts of the contents of the Platform without the Company’s express written consent. In particular, you shall not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or a number of times) for re-utilization of any substantial parts of the Platform, without the Company’s prior and express written consent.
You shall not create and/or publish your own database that features substantial parts of the Platform (e.g. prices and product listings) without the Company’s express written consent. Your personal and non-commercial use of the Platform shall be subjected to the following restriction (i) you will not modify any content of the Platform, including but not limited to, any public display, description, performance, sale, or pricing of the services provided on the Platform; (ii) you may not decompile, reverse engineer, or disassemble the content, or (iii) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use the Platform in any manner that may be harmful to the operation of the Platform or its content.
Trademarks
“Gonuclei” and “Nuclei” marks indicated on the Platform are trademarks or registered trademarks of the Company. All other trademarks not owned by the Company that appear on the Platform are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company.
Intellectual Property Rights
All materials/content on our Platform (except any third party content available on the Platform), including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements (collectively, "Material") are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by the Company. You acknowledge and agree that the Material is made available for limited, non-commercial, personal use only. Except as specifically provided herein or elsewhere in our Platform, no Material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose other than the purposes stated under this Terms of Use, by any person or entity, without Company’s prior express written permission. You may not add, delete, distort, or otherwise modify the Material. Any unauthorized attempt to modify any Material, to defeat or circumvent any security features, or to utilize our Platform or any part of the Material for any purpose other than its intended purposes is strictly prohibited. Subject to the above restrictions under this Clause, the Company hereby grants You a non-exclusive, freely revocable (upon notice from the Company), non-transferable access to view the Material on the Platform.
The Platform and process, and their selection and arrangement, including but not limited to, all text, videos, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork, algorithm and computer code (and any combination thereof), except any third party software available on the Platform, is owned by the Company ("Company Property") and the design, structure, selection, co-ordination, expression, look and feel and arrangement of such Company Property is protected by copyright, patent and trademark laws, and various other intellectual property rights. You are not permitted to use Company Property without the prior written consent of Company.
Communications
Visiting the Platform or sending emails to the Company constitutes electronic communication by you with the Company. The Company communicates with you by email or by posting notices on the Platform. For contractual purposes, you consent to receive communications from the Company electronically and agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement stipulating that those communications be in writing. This condition does not affect your statutory rights.
You understand that upon your use of the Platform, you may receive short message service (“SMS”) messages from the Company or its partners on your registered mobile number. These messages could relate to your registration, or any updates and promotions that are undertaken by the Company. Please note that the Company will send these SMS messages only to the registered mobile number or such other number that you may designate for any particular purpose.
Termination
At all times during the applicability of these Terms of Use we retain the right to terminate these Terms of Use.
Amendments
The Company reserves the right to make changes to our Platform, policies, and these Terms of Use at any time. You will be subject to the Terms of Use in force at the time that you use the Platform or at the time you place orders on the Platform, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, such condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Disclaimer, Indemnity and Limitation of Liability
You expressly understand and agree that:
- The information, content and materials on the Platform and / or Services are provided on an "as is" and "as available" basis. The Company and all its subsidiaries, affiliates, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement. The content of the Platform has been provided in good faith. The content may contain inaccuracies or typographical errors.
- Without limiting the foregoing, Company makes no warranty that (i) the Platform, Services will meet your requirements, or your use of the Platform will be uninterrupted, timely, secure or error-free; (ii) the quality of the Platform will meet your expectations; or (iii) any errors or defects in the Platform will be corrected. No advice or information, whether oral or written, obtained by you from Company shall not create any warranty.
- The Company has made all reasonable efforts to ensure that all the information on the Platform is correct, but the Company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data or information provided on the Platform. The Company makes no warranty, express or implied, concerning the website and/or its contents and disclaims all warranties of fitness for a particular purpose and warranties of merchantability in respect of the services, including any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of the information contained on the Platform.
- The Company does not warrant that the functions contained in content, information and materials on the Platform and / or Services, including, without limitation any third party sites or services linked to the Platform and / or Services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the Platform or the servers that make such content, information and materials available are free of viruses or other harmful components.
- Any material downloaded or otherwise obtained through the Platform and / or Services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
- You acknowledge that when you access a link that leaves the Platform, the site you will enter into is not controlled by the Company and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that the Company is not responsible for those sites. The Company reserves the right to disable links from third-party sites to the Platform, although the Company is under no obligation to do so.
- You hereby indemnify, defend, and hold the Company, the Company's distributors, agents, representatives and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives ("Indemnitees”), harmless from and against any and all losses, damages, liabilities and costs (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Indemnitees that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any obligation, covenant, representation or warranty by you pursuant to these Terms of Use. Further, you agree to hold the Indemnitees harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the Platform, Services, any misrepresentation with respect to the data or information provided by you in relation to the Platform, your violation of the Terms of Use, or your violation of any rights of another, including any intellectual property rights.
- You expressly understand that under no circumstances, including, but not limited to, negligence, shall the Company be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (i) the use or the inability to use the Platform and / or services; or (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Platform and / or services or (iii) unauthorized access to or alteration of the users’ transmissions or data; (iv) statements or conduct of any third party on the Platform and / or services; or (v) any other matter relating to the Platform and / or services.
- The Company or any of the Indemnitees respective resellers, distributors, service providers and suppliers be relieved of all its responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond the Company's reasonable control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond the reasonable control of the company or any of the foregoing entities' respective resellers, distributors, service providers and suppliers. You further acknowledge and agree that neither the Company nor any of the foregoing entities' respective resellers, distributors, service providers and suppliers are responsible or liable for (a) any incompatibility between the Platform and / or services and any other site, service, software or hardware or (b) any delays or failures that users may experience with any transmissions or transactions relating to the Platform in an accurate or timely manner.
- Subject to applicable laws, in no event will Company or its employees aggregate liability, arising from or related to the Services or the use of the Platform shall not exceed the amount paid by you for the particular Service availed by you for any and all causes of actions brought by you or on behalf of you.
Waiver
No term of these Terms of Use shall be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by the Company. Any consent by the Company to, or waiver of a breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
Governing Law and Jurisdiction
These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of Portugal, the country in which Nuclei Technologies, Unipessoal Lda is established. Nothing in these Terms affects or limits the mandatory consumer protection rights that you are entitled to under the laws of your country of residence. If you are a consumer, you may bring any legal proceedings relating to these Terms in the courts of your place of habitual residence. Nuclei may bring proceedings against you only in the courts of your country of residence or in Portugal.
Severability
If any provision of these Terms of Use is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from these Terms of Use and the remainder of these Terms of Use shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event these Terms of Use shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.
Complete Understanding
These Terms of Use contain the entire understanding between the parties, and there are no other written or oral understandings or promises between the parties with respect to the subject matter of these Terms of Use other than those contained or referenced in these Terms of Use.
Assignment
You cannot assign or otherwise transfer the Terms of Use, or any rights granted hereunder to any third party. Company’s rights under the Terms of Use are freely transferable by the Company to any third party without the requirement of informing You or seeking Your consent.
Privacy statement
Depending on the service and region, Nuclei may act as an Independent Controller, Joint Controller or Processor, as mentioned in our detailed Privacy Policy - Privacy Notice
Key principles:
· Data is processed lawfully, fairly, and transparently.
· Only data necessary for providing Services is collected.
· Data may be shared with Independent Suppliers, PSPs, or other service providers strictly for the purposes of fulfilling our responsibilities as a seller.
· Consumers have the right to access, rectify, erase, restrict, port, or object to the processing of their data.
· Requests can be submitted via the contact details in the Privacy Policy
Language Versions
These Terms and Conditions may be provided in multiple languages to meet local legal or user requirements. In the event of any inconsistency or ambiguity between a translated version and the English version, the English version shall prevail and be the authoritative text, except where the laws of your country of residence require otherwise.